Cookie Policy
At Quokka we use cookies and similar technologies to ensure the website works correctly, to analyse how you use it and, with your consent, to show you personalised content and advertising. This policy explains what cookies are, which ones we use and how you can manage them.
What are cookies? Types of cookies Cookies we use Consent Third-party cookies How to manage them Amendments Contact
What are cookies?
Cookies are small text files stored on your device (computer, mobile or tablet) when you visit a website. They allow the site to remember your preferences, analyse user behaviour or show you relevant advertising.
In addition to cookies, similar technologies may be used, such as tracking pixels, web beacons or local browser storage. In this policy, when we refer to "cookies" we also mean these technologies.
Types of cookies by purpose
These are essential for the website to function correctly. Without them you would not be able to browse, add products to your cart, log in or complete a purchase. They do not require your consent because they are strictly necessary for the provision of the service.
These allow us to understand how users interact with the website: which pages they visit, how long they stay, where they come from or what errors they encounter. The information is collected in aggregate form and, where possible, anonymised. They require your consent.
These are used to show you relevant ads based on your interests, both on our site and on other platforms, and to measure the effectiveness of our advertising campaigns. They are managed by third parties and require your explicit consent.
Cookie inventory
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| PrestaShop-# | byquokka.com | Keeps the user session active during the visit: language, currency, cart, encrypted login data and customer identifier. | 480 hours | |
| PHPSESSID | byquokka.com | Standard PHP session cookie. Keeps the server session active during browsing and is required for the basic functioning of the site. | Session | |
| cookiesplus | byquokka.com | Stores the user's cookie consent preferences so that the banner is not shown on every visit. | 12 months | |
| _cf_bm | Cloudflare | Security cookie used by Cloudflare to distinguish between humans and bots, protecting the site against malicious traffic and automated attacks. | 30 minutes |
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a random identifier. Used to measure visits, sessions and browsing behaviour in aggregate form. | 2 years | |
| _ga_15QRHRN1LP | Google Analytics 4 | Maintains the Google Analytics 4 session state for this specific website. | 2 years | |
| _gid | Google Analytics | Distinguishes users within a single session to calculate statistical data about site usage. | 24 hours | |
| _gat | Google Analytics | Limits the frequency of requests sent to Google Analytics servers to control traffic volume. | 1 minute | |
| _gat_UA-995888... | Google Analytics (Universal) | Previous version of Google Analytics (Universal Analytics). Limits the request rate to the analytics server. | 1 minute |
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _fbp | Meta (Facebook) | Identifies browsers to deliver advertising products such as real-time bidding and retargeting through the Meta platform. | 3 months | |
| fbp | Meta (Facebook) | Variant of the _fbp cookie. Used by the Facebook Pixel to measure ad effectiveness and record conversions. | 3 months | |
| _gcl_au | Google Ads | Used by Google Ads and Google Consent Mode to measure the effectiveness of advertising campaigns and record conversions generated from Google ads. | 3 months | |
| _pin_unauth | Used by the Pinterest Tag to identify unauthenticated users and measure the effectiveness of Pinterest advertising campaigns. | 12 months | ||
| ar_debug | Diagnostic cookie for the Pinterest Tag. Allows verification that the Pinterest pixel is installed and working correctly. | Session | ||
| _form_3_ | ActiveCampaign | First-party cookie generated by ActiveCampaign when a visitor interacts with a form. Identifies the visitor to associate their site activity with their contact record in ActiveCampaign. | Session | |
| prism_XXXXXXXX | ActiveCampaign | ActiveCampaign site tracking cookie. Records pages visited by the identified contact to enable marketing segmentation and automation. | 2 years | |
| sonataSession | ActiveCampaign | ActiveCampaign session cookie that keeps the tracking session active for the identified contact during their visit. | Session |
Your consent
When you visit our website for the first time, we show you a cookie banner where you can:
- Accept all cookies, including statistical and marketing cookies.
- Reject all non-necessary cookies.
- Customise your preferences in a granular way, enabling or disabling each category independently.
Your choice will be saved for a maximum of 12 months. After that time, we will ask for your consent again. You can change your preferences at any time by accessing the cookie settings panel available in the footer of the website.
Third-party cookies and international transfers
Some of the cookies we use are managed by third parties acting as independent data controllers. Quokka does not control the content of third-party cookies or the information they collect. The active third-party cookie providers on this site are:
- Google LLC — Google Analytics and Google Ads. Privacy policy: policies.google.com/privacy
- Meta Platforms Ireland Ltd — Facebook Pixel. Cookie policy: facebook.com/policy/cookies
- Pinterest Europe Ltd — Pinterest Tag. Privacy policy: policy.pinterest.com/privacy-policy
- ActiveCampaign LLC — Site tracking and marketing automation. Privacy policy: activecampaign.com/legal/privacy-policy
- Cloudflare Inc. — Security and bot protection. Privacy policy: cloudflare.com/privacypolicy
These providers may transfer data to servers located in the United States or other countries outside the EEA. Such transfers are carried out under appropriate safeguards as required by the GDPR, such as the Standard Contractual Clauses approved by the European Commission or the EU-US Data Privacy Framework.
How to manage and disable cookies
In addition to the options available in our cookie panel, you can manage or delete cookies directly from your browser settings:
To specifically opt out of third-party tracking cookies, you can also use the following tools:
Amendments to this policy
We may update this Cookie Policy when necessary, for example if we introduce new services or tools that use cookies, if the applicable regulations change, or if we modify the purposes of processing.
Any relevant changes will be published on this page. If the changes affect cookies that require consent, we will ask for your consent again through the cookie banner.
Contact
If you have any questions about the use of cookies on this website or about how we process your personal data, you can contact us via:
- Email: info@byquokka.com
- Postal address: STOR, S.L., Paseo General Martínez Campos, nº 53, 28010, Madrid, S
